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Policy clarity before purchase

Know exactly how refunds work before you commit.

This Refund Policy explains our service nature, payment obligations, and support channels in plain language so you can make an informed decision.

Last updated

01 March 2026

By purchasing our services, you agree to the terms outlined on this page.

Digital-first

Service model

No hidden

Policy clauses

Direct support

Email & phone

Scope-based

Delivery terms

Refund policy

What happens after payment is made

1. Nature of Service

We provide digital services and system setup (Client Acquisition System). Due to the nature of digital services, time, effort, and intellectual property involved, refunds are limited.

2. No Refund Policy

  • All payments made are non-refundable.
  • Once service has started or access has been granted, no refunds will be issued.
  • No cancellations will be entertained.

3. Exceptions (If Applicable)

  • Service has not been started at all.
  • Clear failure from our side to deliver agreed scope.
  • Any refund decision remains at our sole discretion.

4. Payment Plans

  • You are obligated to complete all remaining payments.
  • Failure to complete payments may result in service suspension.

Responsibility disclaimer

Results depend on execution, market, and business model

We do not guarantee leads, revenue, or business growth. Outcomes vary based on your implementation quality, offer strength, market conditions, and consistency in execution.

FAQ

What if you still have concerns?

Can I request a refund after onboarding starts?

No. Once service starts or access is granted, payments are non-refundable.

Can I cancel midway through a payment plan?

No. You are required to complete all remaining installments.

When can an exception be considered?

Only in rare cases where service has not started or agreed scope was clearly not delivered.

Do you guarantee business outcomes?

No. We do not guarantee leads, revenue, or growth.

How do I contact support quickly?

Email hello@centivora.com or call support at 9958143810.

Contact

Need clarification before purchase?

Agreement

By purchasing our services, you agree to this Refund Policy.

Ask a question before buying